If you buy something in our store, we need some personal data – such as your name, your home and delivery address and your e-mail address as well as your telephone number in the interest of a safe and fast delivery. When you browse our store, our web service provider automatically collects information about your visit to the website (server log files), including your computer’s IP address, date and time of visit, browser type, browser version and operating system. This is only used for the purpose of statistical analysis, secure operation, and optimization of the offer. (See below explanations on cookies)




Cookies are small text files that are temporarily stored in a folder of your computer’s browser and can identify your computer and store the surfing behavior on it. We use them on our website to provide you with better services when you surf our website. However, before you continue to use our website, we will ask you for your consent to use cookies.
Cookies are used to store your navigation and the entries you make on a server. If you call up the corresponding server on our website again, your browser sends the cookie received previously back to the server. The server can then evaluate the information obtained through this procedure. It can, for example, remember your previous log-in data, your last visited pages or the data you transferred to the website – such as your e-mail address. If you wish to prevent the use of cookies, you can do so by locally changing the settings of the browser used by your computer, i.e. the program for opening and displaying Internet pages.



If you give us your personal data, to subscribe to our newsletter, to carry out a transaction, to check your credit card when placing an order, or to prepare a delivery or return of the purchased goods, we assume that you agree to the storage and use of your data. We will only use the data for these or similar purposes. If you subscribe to our newsletter, we will ask you again for your consent by means of an e-mail inquiry after your registration.


With your express permission we will send you e-mails about similar or new products in our store and other related information




If you change your mind after having given your consent to the use of your data, you can withdraw your consent to contact us, to further storage, use or disclosure of your data with effect for the future by informing us at or by letter to

NovaCutis GmbH Konrad Adenauer Allee 1-11 61118 Bad Vilbel Germany


We delete your personal data stored with us as soon as you withdraw your consent and as soon as knowledge of your data is no longer necessary for us to process an order or the service requested, or as soon as legal reasons prevent further storage. Apart from this, however, data cannot be deleted if they are still needed for billing or accounting purposes.




We will only disclose your personal data if we are required to do so by law or if you breach the obligations set out in our General Terms and Conditions for the users of our website.




If you choose to pay for your purchase through direct payment portals, such as a credit card you use to pay for your purchase, our payment service provider (Stripe) will store your credit card information. The transmission to him is encrypted according to the Payment Card Industry Data Security Standard (PCI-DSS). If you choose other payment methods via the website of other payment service providers such as PayPal etc., the data will be collected and stored by them.


All payment portals and payment service providers are subject to the standards set by the Payment Card Industry Data Security Standards Council (PCI DSS), as a common institution of brands such as VISA, Master Card, American Express, etc. These standards help to ensure the secure handling of credit card data by our online store and payment service provider. If you want to learn more about the privacy policy of our payment service provider, you should consult their privacy policy: Credit card transactions as well as IMMEDIATE bank transfer, GIROPAY and PAYDIRECT are processed by Stripe Payments UK Ltd. 7th Floor The Bower Warehouse, 211 Old Street, London EC1VSNR, United Kingdom. NovaCutis does not store your credit card information under any circumstances.

Paypal payments are processed separately and directly by these service providers.




In general, service providers will collect, use and disclose your information only to the extent necessary to perform their services for us.


Some service providers, such as payment service providers, have their own privacy policies for the information we provide to them as part of the transaction to complete a purchase.


With respect to these service providers, we encourage you to review their privacy policies so that you know how they protect your information (see above, Stripe). To send our newsletter we use the services of The Newsletter Plugin(




To protect the security of your personal data, we take all the usual precautions and follow the best practices of the IT industry to prevent it from being lost or misused.




Our newsletter informs you about our products, new developments and upcoming events.

For the subscription of our newsletter we use the so-called double opt-in method. This means that we will send you a confirmation e-mail after your registration. If you subscribe to our newsletter, we will use your email address to send you our newsletter from time to time. Cancellation of the subscription is possible at any time and can be done either by sending a message to the contact address given below or by using the link provided on every newsletter. We would like to point out that we have commissioned the service provider The Newsletter Plugin( to send out the newsletter.


The Newsletter Plugin( collects, stores and processes your personal data (i.e. name, email address) which you have given when registering for the newsletter. The Newsletter Plugin( guarantees the protection of your data according to EU standards.


The Newsletter Plugin( uses tracking technology for statistical analysis, e.g. to determine the location of the newsletter and reading behavior. The Newsletter Plugin( stores for this purpose the IP address of your computer or device with which you have subscribed to the newsletter. The Newsletter Plugin( will keep your data secret, will not distribute it and will only contact you on our behalf to send the newsletter. You can read more about the privacy policy of The Newsletter Plugin at




On our website we use so-called social plugins (“plugins”) from various social media or networks.

The Social Plugin from Instagram. It is operated by Instagram LLC, 1601 Willow Road, Menlo Park, CA 94025, USA (“Instagram”). The plugin is marked with an Instagram logo, for example in the form of an “Instagram Camera”. The Facebook Social Plugin operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”). The plugin is marked with a Facebook logo “marked. The Pinterest Social Plugin, which is operated by Pinterest Inc., 808 Brannan Street, San Francisco, CA 94103, USA (“Pinterest”) The plugin is marked with a Pinterest logo. The Twitter Social Plugin, which is operated by Twitter, Inc. , 795 Folsom St.,Suite 600, San Francisco, CA 94107, USA (“Pinterest”). It is marked with a Twitter logo.


When you visit a page of our website that contains such a plugin, your browser will establish a direct connection to the servers of these social media or networks. The content of the plugin is transmitted by these plugins directly to your browser and integrated into the page. Through this integration, the plugin operators receive the information that your browser has called up the corresponding page of our website, even if you are not a member of the social network in question or are not currently logged in to the network in question. This information (including your IP address) is transmitted by your browser directly to a server of the plugin operator in the USA and stored there. If you are logged in to one of the social plugin networks, it can immediately assign your visit to our website to your account. If you interact with the plugins, for example by clicking the corresponding button, this information is also transmitted directly to a server of the plugin operator and stored there. The information is also published on your network account and displayed to your contacts.


For the purpose and scope of data collection and the further processing and use of the data by the social networks as well as your rights and setting options for the protection of your privacy, please refer to the privacy policy of

Instagram: Facebook: Pinterest: https.// Twitter:



You have a right to free information about your personal data stored by us as well as a right to correction, blocking or deletion of this data. If you have any questions about the collection, processing or use of your personal data, about information, correction, blocking or deletion of data as well as revocation of any consents granted or objection to a specific use of data, please contact us by email to: or by letter to

NovaCutis GmbH Konrad Adenauer Allee 1-11 61118 Bad Vilbel Germany




We reserve the right to change or update this privacy policy from time to time. You should therefore check it from time to time. Changes and clarifications are immediately effective as soon as they are published on the website. For questions and contact information, please contact us at the address above.

NovaCutis GmbH Konrad Adenauer Allee 1-11 61118 Bad Vilbel Germany

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